Privacy Policy
Effective date: 22 August 2025 Company: zynterra Ltd., Sofia, Bulgaria (VAT: BG208066407) Contact: info@zynterra.com
This Privacy Policy describes how zynterra Ltd. ("zynterra," "we," "us," or "our") collects, uses, and shares information about you when you use our platform, website, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We collect information you provide directly, such as when you create an account, set up a store, process transactions, or contact us. This includes your name, email address, company name, payment information, and any content you upload to the platform.
HOW WE USE YOUR INFORMATION
We use the information we collect to provide, maintain, and improve our Services; process transactions and send related information; send you technical notices, updates, and support messages; and respond to your comments and questions.
INFORMATION SHARING
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), shipping (Speedy, Sameday, BoxNow), and analytics. These providers are contractually bound to protect your information.
DATA RETENTION
We retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
YOUR RIGHTS (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation including the right to access, correct, delete, or port your personal data, and the right to restrict or object to processing. To exercise these rights, contact us at info@zynterra.com.
COOKIES
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Consent for more details.
SECURITY
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. All payment processing is PCI-compliant and handled through our secure payment partner.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
By accessing, browsing, or utilizing any services provided by zynterra, you expressly acknowledge, understand, and agree that you have carefully read, comprehended, and fully consent to the collection and use of your information as described in this Privacy Policy.